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Our phones are staffed 24 hours a day to assist you with scheduling a visit, checking on a hospitalized patient, or providing expert advice for your dogs and cats.


Give us a call, send us an e-mail - WE ARE HERE TO HELP!
Please note e-mail responses may take 24 hours. Any inquiries of an urgent nature should be made by phone.


We are unable to arrange appointment bookings over e-mail. Please give us a call!




Our hospital is located on the north side of Fourth Avenue, beside the "Off" ramp of the Granville Street Bridge, between Pine and Fir Streets in Vancouver, BC. 

You'll recognize our warm, distinctive, heritage exterior. Parking is free and is easily accessible from Fourth Avenue. We're open from 8 am to 7 pm Monday through Thursday*, and 8 am to 6 pm from Friday to Sunday. Onsite continuous patient care is provided by our 24-hour staff. We are open all holidays, except Christmas and New Year.

*We are closed every three weeks on Wednesday from 1-3 pm for staff Continuing Education. 


with us.

We are located on the north side of 4th Avenue near the intersection of 4th Avenue and Fir Street. We have ample parking space and very easy access.

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