WELCOME BACK!
Granville Island Veterinary Hospital (GIVH) is welcoming clients back into our building. Masks are mandatory and we are following all provincial COVID-19 health guidelines. Curbside appointments are still available as needed, please advise the hospital when scheduling the appointment if you require this service.
We are offering limited availability to new clients as we prioritize appointment spots for our existing patients.
Food and medication pickup:
We have recently introduced an online store for food and pet supply orders. We are encouraging home delivery to limit the number of clients coming to the hospital. Please see the link above.
Please continue to phone ahead for medication refills and in-stock food requests so we can ensure everything is ready for your arrival. We ask for your patience as there have recently been an overwhelming number of orders and there may be a greater delay than what you are used to. Deliveries from our distributor have been significantly delayed and some items have been restricted by suppliers.
Telemedicine:
We are now offering telemedicine to help reduce direct contact on a situational basis. Some questions and concerns can be navigated over the phone or email while others require a physical examination. Please call our front office to determine whether you and your pet are a candidate. A telephone consultation of up to 10 minutes or an email with medical advice can be provided for a fee. These consultations will be performed time permitting between more urgent cases. Pictures and videos will help your veterinarian identify the issue and come up with a solution. If it is deemed that your pet should be physically seen by a veterinarian then this fee is waived.