We're Here to Help — Every Step of the Way
📞 Call Us: 604-734-7744
For prompt assistance, please contact us by phone.
Please Note:
- Email responses may take up to 24 hours.
- For urgent inquiries, do not email — call us instead.
- Appointments cannot be booked via email. Please give us a call to schedule a visit.
In Case of After-Hours Emergency
If your pet requires urgent care outside our regular business hours, please contact one of the following 24/7 emergency hospitals:
- Vancouver Animal Emergency & Referral Centre
📞 604-879-3737
- Canada West Veterinary Specialists & Critical Care Hospital
📞 604-473-4882
- Mountainside 24/7 Animal Emergency
📞 604-973-1247
Our animal hospital is located on the north side of Fourth Avenue, right beside the "Off" ramp of the Granville Street Bridge, and situated between Pine and Fir Streets in Vancouver, BC.
You'll recognize our warm, distinctive, heritage exterior. Parking is free and is easily accessible from Fourth Avenue. We're open from 8 am to 7 pm Monday through Thursday*, and 8 am to 6 pm from Friday to Sunday. We are open all holidays, except Christmas Day and New Year's Day.
*We are closed every three weeks on Wednesday from 1-3 pm for staff Continuing Education.