We are paying close attention to the world around us during this very serious COVID-19 virus outbreak. Recommendations are changing rapidly and several times in the last few weeks we have seen communities similar to ours realize too late that they were not careful enough with their precautions. For this reason, the Granville Island Veterinary Hospital (GIVH) is making the difficult decision to restrict our hours and limit our services to those deemed essential procedures.
Essential procedures include those required to alleviate animal pain and suffering, to prevent imminent threat of death of the animal, and matters pertaining to public health (e.g. vaccination against rabies).
The welfare of both our patients and our clients are important parts of our decision, particularly as we know our pets are a critical support mechanisms to many of our clients during these challenging times - we know this is your family.
Recommendations may change based on our growing understanding of this disease, changes in messaging from governments and regulators, and as this pandemic evolves. We understand this is a fluid situation and our goal cannot be to maintain business as usual, but rather to provide the optimal outcomes for our patients, our clients and or staff, while doing our part to support social distancing efforts.
Any consultations that do not absolutely require physical contact with your pet should be done via telemedicine if at all possible. The list below provides some general guidance for which procedures or conditions can be continued and which should be postponed. Our veterinarians will their judgement in determining whether certain services or procedures may be deemed essential for specific clients or patients based on their circumstances.
This message comes with a heartfelt thank you to our clients who have been so understanding of the changes we have had to put into place so far and that will likely continue to change over the next weeks. Our goal is to continue to be here for you, until we can return to a time when open doors and welcoming hugs are again a part of the business that means so much to us. STAY SAFE!
|Wellness Visit / Annual Health Exam||POSTPONE|
|Food/Medication Sales||CONTINUE, respecting social distancing|
|Rabies Vaccination||CONTINUE (considered a public health service)|
|Puppy/kitten Vaccines||CONTINUE, respecting social distancing|
|Other Vaccines (including adult boosters)||POSTPONE|
|Flea/Heartworm medication||CONTINUE, respecting social distancing|
|Acutely Painful Condition||CONTINUE, respecting social distancing|
|Management of Chronic Pain||We suggest a telemedicine consult|
|Management of Chronic Illness||We suggest a telemedicine consult|
|Routine Blood Work Monitoring||POSTPONE|
|Vomiting/Diarrhea||CONTINUE, respecting social distancing|
|Respiratory Concerns||CONTINUE, respecting social distancing|
|Ear Infections||We suggest a telemedicine consult|
|Aural Hematomas||CONTINUE, respecting social distancing|
|Itchy Skin, Skin Infection, Allergies||We suggest a telemedicine consult|
|Limping||We suggest a telemedicine consult|
|Lacerations, Wounds, Broken Nails||CONTINUE, respecting social distancing|
|Anal Gland Expression or Nail Trims||POSTPONE|
|Cytopoint/Cartrpohen injections/SQ fluids||CONTINUE, respecting social distancing|
|Broken/Infected/Painful teeth||CONTINUE, respecting social distancing|
|Spays||In general, CONTINUE|
|Neuters||In general, CONTINUE|
|Painful Conditions requiring Surgery||CONTINUE, respecting social distancing|
|Benign/Cosmetic Lump Removals||POSTPONE|
|Known Cancerous Conditions Requiring Surgery||CONTINUE, respecting social distancing|
|Euthanasia||CONTINUE, special exceptions in place to allow clients to be present UNLESS there is active illness in the home or exposure to someone with COVID-19. Any persons entering the facility are requested to wear a protective face mask and to adhere to recommended physical distancing guidelines as much as is reasonably possible.|